Change your router password.
Most routers and modems have a generic password assigned to the devices. We recommend changing it by creating a secure password using the following criteria:
- A password with 12 characters or more
- A mixture of letter and numbers
- A mixture of UPPERCASE and lowercase
- If possible, at least one symbol (ex: !@#$%^_&*=-+)
- No spaces
Be sure to write down your new password and store it in a safe place, in case you ever need it in the future. Clearly indicate what characters are CaPitaliZed and what are 1numbers.
Option 1 - Self-Service
Option 2 – Engage OunceIT
We realize this is something most people never do on their own. If you want our help to make these updates, reach out to us and we’ll open up a support ticket for one of our OunceIT technicians to guide you ASAP.